Bliss Holistic Behavioral Health is steadfastly committed to protecting the privacy, confidentiality, and security of our clients’ personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services — whether through our website, telehealth platform, or in person.
Information We Collect
When you visit bhealthnd.com, we may collect certain information to enhance your experience and provide high-quality, personalized care. This can include:
- Contact details (such as your name, email address, and phone number)
- Browsing activity and preferences (via cookies or similar technologies)
- Technical details (such as IP address, browser type, and device information)
If you schedule an appointment or become a patient, we may also collect additional information to ensure safe and comprehensive care, including:
- Medical and mental health history
- Billing and insurance information
- Telehealth session data (such as date, time, and duration of calls)
This information allows us to deliver appropriate care, improve our services, and maintain secure, accurate records.
How We Use Your Information
We use your personal information to:
- Provide psychiatric and mental health services tailored to your needs
- Communicate with you regarding your care, appointments, and treatment plans
- Improve our services and website functionality
- Comply with applicable laws and regulations
- Send updates or educational materials (only if you opt in)
We may also use tracking technologies to help us understand how visitors use our site, measure performance, and improve your online experience.
How We Protect Your Information
Your privacy is a top priority at Bliss Holistic Behavioral Health. We use industry best practices to protect your data, including:
- Secure, encrypted data transmission
- Protected storage systems with advanced firewall technology
- Strict access controls so only authorized staff can view your information
While no method of transmission or storage is 100% secure, we continuously update and monitor our security protocols to safeguard your information.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with trusted business partners or service providers — such as billing companies, technology vendors, or laboratories — when it is necessary to deliver care.
We may also disclose information if required by law, court order, or legal process.
Your Rights and Choices
You have the right to:
- Access, correct, or request deletion of your personal information
- Opt out of receiving marketing or non-essential communications
- Adjust your cookie settings through your web browser
To exercise these rights, you may contact us directly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be posted on our website, and we may also notify you by email.